Sprinklr

OCTOBER 20, 2021

Social suites platforms are designed just for this purpose. Your social suites strategy can easily become disconnected by data silos and point solutions, with different teams engaging with customers in different ways. Your unified social suites strategy should: Capture actionable consumer insights.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Sprinklr

OCTOBER 7, 2021

This can slow your strategy and create missed opportunities to gain market share and grow your customer base. Manual data collection. The volume and complexity of unstructured data is growing exponentially and brings new challenges. Colton Wright is a Product Marketing Manager at Sprinklr and is based in Austin, TX.

Social Listening 102

Social Listening CXM Unstructured Data Social Media 102

Sprinklr

JULY 22, 2021

But, the way customers give that feedback has shifted dramatically to digital channels like review sites, social media, and chat apps. Meanwhile, new channels are popping up all the time, and the volume of unstructured data from these sources continues to grow and grow. Get the Product Insights Playbook.

Unstructured Data 98

Unstructured Data Social Media Actionable Insights Artificial Intelligence 98