Customer Experience Management, CXM, Social Listening and Unstructured Data

The beginner’s guide to competitive benchmarking and how to get started

Sprinklr

OCTOBER 7, 2021

This can slow your strategy and create missed opportunities to gain market share and grow your customer base. Manual data collection. The volume and complexity of unstructured data is growing exponentially and brings new challenges. Colton Wright is a Product Marketing Manager at Sprinklr and is based in Austin, TX.

Social Listening

Social Listening CXM Unstructured Data Social Media

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

OCTOBER 20, 2021

Social suites platforms are designed just for this purpose. Your social suites strategy can easily become disconnected by data silos and point solutions, with different teams engaging with customers in different ways. Your unified social suites strategy should: Capture actionable consumer insights.

Social Media

Social Media Unstructured Data CXM Social Listening

Tech Customer Success

The beginner’s guide to competitive benchmarking and how to get started

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

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