Comm100

APRIL 22, 2024

The productivity of your customer service agents directly impacts your company’s success. Enhanced agent productivity not only accelerates response times but also elevates the overall quality of service. This can directly lead to improved customer satisfaction, increased sales, and more repeat business. Given the importance of customer service productivity, this blog explores actionable strategies to improve agent productivity, enabling your team to work smarter, faster, and more effective

Omnichannel 52

Omnichannel Social Media Customer Satisfaction AI 52

Customer Think

APRIL 22, 2024

Enhancement introduces advanced functionality tailored specifically for Salesforce Data Cloud, positioning Metazoa Snapshot as the go-to solution for comprehensive org management and data governance

Government 52

Government 52

SurveySensum

APRIL 22, 2024

In the current age of the cybersecurity world, revenue in the Cybersecurity market is projected to reach US$183.10bn in 2024. Hence, characterized by periodical data breaches and growing cyber threats, conserving customer trust stands as a crucial priority for businesses. Cybersecurity plays an important role in building and sustaining this trust. It’s vital for businesses to grasp the diverse ways cybersecurity influences customer trust to succeed in the digital era.

Compliance 52

Compliance Customer Feedback Government Start-ups 52

Customer Think

APRIL 22, 2024

Scratch-Offs and Interest Signals in Litmus Personalize along with Image Monitoring in Litmus Email Guardian empower marketers to captivate subscribers, drive revenue, and harness insights

Innovation 52

Innovation 52

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Customer Loyalty

Help Scout

APRIL 22, 2024

Discover how to boost customer satisfaction with tips on personalization, CSAT surveys, and proactive engagement.

Customer Satisfaction 44

Customer Satisfaction 44

Customer Think

APRIL 22, 2024

Bot Analytics provides access to all transcripts with over 200 metrics organized for easy discovery and analysis

AI 52

AI 52

Customer Think

APRIL 22, 2024

AI-powered accelerator designed to address and overcome the challenges of systems integrations

AI 40

AI 40