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How AI Is Revamping the Call Center

Execs In The Know

Welcome to a new era of call centers, where cutting-edge Artificial Intelligence (AI) technologies are revolutionizing the customer service landscape. According to a Gartner report , one in 10 agent interactions will be automated by 2026, an increase from an estimated 1.6%

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Top Conversational AI Statistics and Trends to Follow in 2022

Ameyo Callversations

With the increasing significance of Artificial Intelligence in customer engagement, more businesses are adopting conversational AI. billion by 2026. Conversational AI, as a leading contact center automation technology, stands at the convergence of these two business sides. Sentiment Analysis for Chatbot Behavior.

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