A Complete Guide to Setting Up a Call Center
Hodusoft
JUNE 21, 2023
In the present time, many contemporary call centers use multiple channels such as audio calls, video calls, faxes, emails, and other channels to connect with customers. Omnichannel call centers Omnichannel call centers are one step more advanced than multichannel call centers. billion by 2027. billion in 2020 to USD 607.6
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