Ameyo Callversations

OCTOBER 27, 2021

Customer Relationship Management (CRM) software is considered to be the heart of every growing business. The CRM software market is one of the largest and fastest-growing markets in the world. Here’s something to ponder: The global CRM market is projected to grow from $58.04 billion in 2028. Here’s why!

CRM 52

CRM Social Media Customer Relationship Management Sales 52

Hodusoft

MAY 17, 2024

million by 2028. In a sophisticated call center or contact center, whenever an agent receives a call they are able to see relevant customer information on their screen at the very same moment. percent from USD 2071.7 million in 2022 to USD 5547.4 How Does CTI Work?

Contact Center 52

Contact Center CRM Compliance Customer Relationship Management 52

Aquire

JANUARY 6, 2022

percent from 2021 to 2028, and reach a whopping $24.4 billion by 2028, according to Meticulous Research. For comparison, the live chat market — which is one of the most popular customer support solutions — is expected to reach $1.28 The only way customer service video chat can succeed is to work in tandem with other systems.

Customer Service 98

Customer Service Social Media Technology Technology 98

Hodusoft

MARCH 3, 2022

between 2021-2028 as per Grand View Research. Such data helps you as a business better train your agents, fine-tune your services, and expand your customer base by making data-backed relevant strategies. billion in 2020 is expected to grow at a CAGR of 21.1% Integrations: Call centers do not operate in isolation.

E-commerce 52

E-commerce Social Media Omnichannel Healthcare 52