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How to Solve Your Call Center’s Agent Shortage in 5 Simple Steps

CommBox

We’ve collected some of our proven best practices to deliver a great CX, and keep supporting your business growth without hiring new agents. If your answer to both of these questions is less than 50%, then you have a huge opportunity to innovate and transform the way you communicate with customers today. Calling all agents!

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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Customer churn is bad for any type of business and just like break-ups in real life, it stings. Customer churn affects not only your business growth but also hampers your brand’s reputation. Embrace innovation: Be open to incorporating innovative solutions, technologies, and strategies that align with customer demands.

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