2030 Customer Relationship Management Customer Service Social Media 
Hodusoft
JANUARY 3, 2024
Everything You Need to Know About Contact Center as a Service (CCaaS) The introduction of Contact Center as a Service (CCaaS) heralded the beginning of a new era. An era where small and medium-sized businesses could provide similar customer service as their larger counterparts. billion by 2030.
SurveySensum
MARCH 8, 2024
billion by 2030. Additionally, businesses increasingly recognize the importance of effective customer relationship management as a critical factor in revenue generation. The benefits of live chat software, such as improved customer support and engagement, have also contributed to the growth of this market.
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