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Everything You Need to Know About Contact Center as a Service (CCaaS)

Hodusoft

billion by 2030. Be it normal phone calls, video calls, text messages, live chats, email, or social media, CCaaS solutions can provide all these and more with just a click of a button. As per a report released by Fortune Business Insights, the market size of global CCaaS is valued at USD 5.15

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Powerful Chat Support Scripts To Boost Your Customer Satisfaction

SurveySensum

billion by 2030. Additionally, businesses increasingly recognize the importance of effective customer relationship management as a critical factor in revenue generation. The benefits of live chat software, such as improved customer support and engagement, have also contributed to the growth of this market.