Hodusoft

JANUARY 3, 2024

Everything You Need to Know About Contact Center as a Service (CCaaS) The introduction of Contact Center as a Service (CCaaS) heralded the beginning of a new era. An era where small and medium-sized businesses could provide similar customer service as their larger counterparts. billion by 2030.

Contact Center 59

Contact Center Omnichannel Start-ups CRM 59

Ameyo Callversations

JUNE 28, 2022

This is one reason behind the tremendous growth of the customer support industry worldwide. As per statistics , the global customer experience management market size is expected to grow at a CAGR of 18.1% from 2022 to 2030. 93% of customers are likely to buy again from brands that offer excellent customer services.

Contact Center 52

Contact Center Omnichannel AI Sales 52

SurveySensum

MARCH 8, 2024

billion by 2030. Additionally, businesses increasingly recognize the importance of effective customer relationship management as a critical factor in revenue generation. The benefits of live chat software, such as improved customer support and engagement, have also contributed to the growth of this market.

Customer Satisfaction 52

Customer Satisfaction Social Media Invoicing Start-ups 52

1 to 1

SEPTEMBER 27, 2021

The UK’s EV charging market is expected to grow by 29% year-over-year through 2030 according to Delta-EE, an energy market research consultancy. Ensure customer support teams have the right training and knowledge Knowledgeable and empowered associates are integral to delivering superior customer support.

Manufacturing 26

Manufacturing Omnichannel Touchpoint Sales 26

Hodusoft

NOVEMBER 2, 2023

How Multi-Tenant PBX Systems Are Useful for UCaaS Service Providers The advent of multi-tenant PBX systems has revolutionized Unified Communications as a Service (UCaaS) space. At HoduSoft, we have years of experience and proven track record of providing multi-tenant PBX systems to UCaaS service providers.

Compliance 52

Compliance CRM Legal Customer Relationship Management 52