Hodusoft

JANUARY 3, 2024

Everything You Need to Know About Contact Center as a Service (CCaaS) The introduction of Contact Center as a Service (CCaaS) heralded the beginning of a new era. An era where small and medium-sized businesses could provide similar customer service as their larger counterparts. billion by 2030.

Contact Center 59

Contact Center Omnichannel Start-ups CRM 59

Ameyo Callversations

JUNE 28, 2022

This is one reason behind the tremendous growth of the customer support industry worldwide. As per statistics , the global customer experience management market size is expected to grow at a CAGR of 18.1% from 2022 to 2030. 93% of customers are likely to buy again from brands that offer excellent customer services.

Contact Center 52

Contact Center Omnichannel AI Sales 52

1 to 1

SEPTEMBER 27, 2021

The UK’s EV charging market is expected to grow by 29% year-over-year through 2030 according to Delta-EE, an energy market research consultancy. This is where auto companies have an opportunity to be the hero in delivering a seamless omnichannel, end-to-end experience across the full customer lifecycle.

Manufacturing 26

Manufacturing Omnichannel Touchpoint Sales 26