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The Upcoming Impact of AI on Enterprise Technology Design: Enhancing CX and Business Outcomes

ECXO

bnbvvvV Upcoming Impact of AI on Enterprise Technology Design: Enhancing CX and Business Outcomes Article source: [link] Introduction Artificial Intelligence is revolutionizing enterprise technology, and will redefine enterprise software design, and transform how businesses enhance customer, user experiences and drive business outcomes.

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The Evolution of Customer Relationship Management: A Look at the Last Five Years

SugarCRM

The Rise of Artificial Intelligence and Automation AI-powered CRM tools have gained traction, offering features such as predictive analytics, lead scoring, and chatbots. They can now analyze large volumes of customer data, identify patterns, and generate actionable insights.