Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide
Lumoa
APRIL 28, 2024
Medallia charges for both “units” and “users”: Units are defined as named individuals in surveys but they do not have log-in privileges such as customer service agents or business consultants. Medallia integrates with a wide range of data sources such as CRM systems, social media, contact centers and many more.
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