Remove Actionable Insights Remove Business Services Remove Customer Service Remove Social Listening
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Social Media as a Service Differentiator: How to Win in 2023

Execs In The Know

Marketing can help customer service teams become more proactive and targeted in their engagement strategies, while maintaining a consistent brand voice. With 71% of consumers more likely to recommend a brand to a family or friend after having a positive interaction on social media, the opportunities for value creation are exponential.