Actionable Insights Machine Learning Sentiment Analysis Social Listening 
Lumoa
APRIL 28, 2024
Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights. Medallia is known for its robust analytics and reporting capabilities, providing in-depth insights into customer feedback and trends.
Lumoa
MARCH 12, 2023
Actionable insights and learnings that help your business grow. Its top features include sentiment analysis, text and speech analytics, personalized insights, real-time feedback, and machine learning. The result? Their ultimate goal is to enable you to improve the customer experience.
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