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Structured Data Customer Journey Map Net Promoter Score Touchpoint Customer Relationship CRM Customer Feedback Social Media Customer Satisfaction CX More Related Topics >
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What’s a Customer Journey Map? Template & Crash Course

PeopleMetrics

MAY 12, 2022

This introductory guide will give you everything you need to know to start mapping your own customer journeys and driving serious CX improvements. Let's start by reviewing the basics of customer journey mapping and why it's such a valuable practice for your business. Customer journey mapping is a foundational part of that process.

Customer Journey Map 62
Customer Journey Map Touchpoint Net Promoter Score B2C 62
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Lead generation: What it is and how to master it

Zendesk

APRIL 16, 2021

Various advertising, marketing, and sales strategies can be used to spark interest and generate leads. To get a handle on it all, let’s start by answering a pretty basic question: What’s a lead? Your CTA could be a link to a downloadable piece of gated content or a big “Start free trial” button on a web page.

Social Media 98
Social Media B2B Sales Start-ups 98
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