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What is Voice of the Customer? 25 Experts Give Best Practices

Callminer

FEBRUARY 27, 2019

.” — Neil Davey, The Nine Steps to Designing a Voice of the Customer Programme , MyCustomer; Twitter: @MyCustomer. . . Realize the type of response that your customer craves. It is undoubtedly true that customers are better informed. Create an official ‘customer journey map’.

Voice of the Customer 174
Voice of the Customer VOC Mystery Shopping Social Media 174
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