Remove Agriculture Remove Customer Experience Remove Non-Profits Remove Technology
article thumbnail

5 non-obvious CX-driven companies that have expanded their influence sphere

Steven Van Belleghem

Perhaps the most striking aspect of the Muji (non-)brand is its unique take on CX, in which imperfection plays an essential part. And it strives to constantly find ways to better the customer experience. Like with their sleep-inducing app, Muji to Sleep. Next comes the important question ‘Is it viable?’

article thumbnail

How the telecom industry is building ‘an Offer You Can’t Refuse’

Steven Van Belleghem

Ultimately, Deutsche Telekom’s customers too, will profit from the innovations and convenience that flow from the collaborations with the start-ups in the areas of for instance massive broadband connectivity (5G), AI, smart home, voicification, entertainment, AR/VR, tracking and IoT. Partner in Life.