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How Elmeq Optimizes Processes and Improves Customer Experience With SugarCRM

SugarCRM

Process optimization and customer experience (CX) go hand in hand, although not many seem fully aware. The company soon secured a leading market position, offering products and services to various sectors, from pharmaceuticals, electromedicine, and robotics to transport, power grids, defense, and agriculture.

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Putting the taxpayers first: how great customer experience drives us forward

Qualtrics

government offices, providing transportation and office space to federal employees, and developing government-wide cost-minimizing policies. Mostly federal, but some state and local too, that are, for example, US AID, US Department of Agriculture, NASA, Department of Defense. That’s the first customer base.