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Call Center, Contact Center and Customer Experience Events – May 2018

Taylor Reach Group

Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in May 2018 (in chronological order) with direct links to each event: CX 18 - May 1-4, Nashville, TN.

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A Chat about QA Tools and Process

CSAT.AI

From a pro in the same survey on the importance of call recording: “Helps us to hear the actual voice of the customer, which is huge in terms of marketing, sales and customer service.”. Just like business, law is constantly evolving, though a donkey still can’t sleep in a bathtub according to Arizona law.