How Can Payers Improve Member Experience and Efficiency at the Same Time?
Uniphore
DECEMBER 17, 2021
Yet, many payers are still struggling to eliminate the friction in patient/member journeys, improve consumer satisfaction and loyalty, and driver greater efficiency. That’s where conversational artificial intelligence (AI) and automation can help. Scoring an “Ok” Satisfaction Rating Isn’t Enough. In-call guidance.
Let's personalize your content