AI Artificial Intelligence E-commerce VOE 
DMG Consulting
APRIL 11, 2022
Intelligent Automation is Marching In. From virtual classrooms to the surge in e-commerce and subscription services (e.g., The pandemic changed consumer expectations, customer service and contact center environments in a lasting way, making this the ideal time to adopt intelligent automation solutions.
SurveySensum
JULY 14, 2020
He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist. Currently, he is serving as the Director of Customer Success at Kustomer and an Advisor at The Success League.
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