AI, Business Operations, Innovation and Washington

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

AUGUST 1, 2017

Kolin Porter is the Vice President, Product Innovation at Higher Ed Growth. He’s been a featured speaker at NAPTE, The Next Big Idea, and a news source in: The New York Times, The Washington Post, The Wall Street Journal, ABC, CBS, CNET, and Investor’s Business Daily. Next would be AI. Lastly, make it fun! Kolin Porter.

Contact Center

Contact Center Real Estate Start-ups Sales

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist. LinkedIn : [link].

Customer Experience

Customer Experience CX E-commerce Social Media

Tech Customer Success

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

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