Bill Quiseng
NOVEMBER 1, 2023
Many CX professionals have advocated CX as strategies that explain customer journey mapping, the Peak End Rule, or innovative speed technologies among others. George Washington was the first President of the United States. Of course, George Washington. But no more.This is our time for a CX Revolution! It was number four?
Fonolo
NOVEMBER 13, 2018
The following conferences give you a front-row seat for hot-topic, contemporary customer service trends and how to take advantage of them; this could be anything from AI to advances in live chat. Where: Washington, DC. It’s also a fantastic place to look globally at contemporary industry trends and innovators. An added bonus?
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Lightico
JULY 8, 2021
Auto Finance events and conferences are a great place to learn more about the innovation of lending in different aspects of the auto finance industry an improve customer experience in auto finance. Who should attend: Auto Finance executives and innovators. . Who should attend: Auto Finance executives and innovators. .
Fonolo
JANUARY 22, 2020
Smart Customer Service, Washington DC. It’s packed full of CX innovators from a variety of industries, all exploring ways to delight their customers again and again; and make the customer experience a priority for businesses. Smart Customer Service , Washington DC. Location: Washington DC, USA. Lauderdale.
Taylor Reach Group
JANUARY 21, 2019
Prior to relocating to Washington, DC, Rosetta was appointed Chief Customer Service Officer for 5th largest city in the U.S., Under Rosetta’s leadership, Philly311 was a finalist for the international United Nations award for Public Service Innovation.
Taylor Reach Group
MARCH 26, 2018
Dive into the innovation, strategies and tactics you’ll need to success in Today’s Ecommerce environment – from increasing customer satisfaction to boosting productivity and cutting costs. Smart Customer Service 2018 April 9 – 11, Washington, DC. Join us in Washington, D.C. AI Briefing – Execs in the Know April 19, Atlanta, GA.
Qualtrics
FEBRUARY 6, 2019
Cindy Alvarez- Principal Group Product Manager in the Cloud & AI group, Microsoft. Workshops topics include Conducting Competitive Research and Analysis for Devising Innovative Products, What Really Happens When Agile Meets User Experience, and Product Design for How People Think (and more). Indi Young- IndiYoung.com.
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