How Can Payers Improve Member Experience and Efficiency at the Same Time?
Uniphore
DECEMBER 17, 2021
That’s where conversational artificial intelligence (AI) and automation can help. Source: “ United Healthcare, Humana Top Healthcare Satisfaction Ratings ,” Nathan Eddy, Healthcare Finance, September 2021. AI Adoption in Healthcare. 83% of healthcare organizations have an AI strategy in place. In-call guidance.
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