ECXO

NOVEMBER 9, 2023

The European Customer Experience Organization (ECXO) is Proud to Present Karen Jaw-Madson – Innovator in ‘Culture Your Corporate Culture’ speaking about Connecting Culture, CX and EX for Impact When? Which is passionate about Conversational AI to empower every person and every organization to achieve more.

CX 52

CX CXM Government Contact Center 52

Sprinklr

OCTOBER 13, 2021

Governance and workflows: Automation and AI can supercharge your workflow, ensuring that content and messaging stays on-brand and in compliance across geographies. He works with courageous leaders on how to develop an innovation culture, explore new growth engines, and transform their businesses. Enable your teams.

Social Media 101

Social Media CXM Social Listening Compliance 101

Sprinklr

OCTOBER 20, 2021

But, social suites that combine a strong social media strategy with a unified customer experience management (Unified-CXM) platform can more effectively drive the value of your social engagement to every corner of your enterprise. Surface actionable insights across billions of data-points by using industry-leading AI for unstructured data.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

SurveySensum

JULY 14, 2020

Kaye Chapman is a Customer Experience and Learning Specialist, working with global Fortune 500, government, and private firms around the world to design outstanding customer experiences and to embed effective people development strategies. Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132