List of the 20 MOST Common Survey Flaws
InteractionMetrics
SEPTEMBER 17, 2019
Either way, it’s what we call Gaming and it’s the second flaw on the list below. I also explored how Alaska Airlines is pestering its customers with surveys that extend to 94 (!) Double-Barreled Questions. These questions ask two things at once, so it’s unclear which question the customer is answering.
45 
Let's personalize your content