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Why Qualtrics – Ellie Urbano – Sales Dogs of Qualtrics – Provo, UT


My mom, Ashley Urbano, adopted me out of the New York City Animal Care & Control in Spanish Harlem when I was 3 years old. In the spirit of fun, we’re exploring stories from the Dogs of Qualtrics. This is Ellie’s doggone good “Why Qualtrics” story.

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How Our Customers Use Sugar to Deliver Great CX


Implementing the CRM and having a deeper view of their donors made message personalization possible, and increased community engagement in actively promoting animal care and preventing cruelty. Their finance team was the primary use case for the CRM platform, but soon they discovered that the tool brought value to all their teams.

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