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Customer Service Video Chat: The Ultimate Guide

Aquire

JANUARY 6, 2022

In that case, a gate agent in Arkansas could jump in to assist a passenger in New York via video chat and help smoothen the process. Best practices when using video chat for customer service. To make sure video chat works well as a customer service tool, consider the following best practices: Aim for omnichannel.

Customer Service 98
Customer Service Social Media Technology Technology 98
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

He aims to harness the collective intelligence of customer-centric thought leaders, using the collaborative platform to help business leaders understand how to create mutually beneficial customer relationships. Elke Wong – Co-Founder, AdTech Investor, Customer Success & Operations Executive. Website : [link].

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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