articles product-recall-managing-your-recall-procedure 
CSAT.AI
AUGUST 12, 2021
Treat your customers like valuable members of your team! Here are some QA goals in contact centers to make your team score: Reduce Abandon Rate. From Brett Grossfeld’s article for Zendesk: “We found that 63% of customers become frustrated when they’re transferred multiple times. Identify Repeat Problems.
CSAT.AI
DECEMBER 5, 2018
Treat your customers like valuable members of your team! Here are some QA goals in contact centers to make your team score: Reduce Abandon Rate. From Brett Grossfeld’s article for Zendesk: “We found that 63% of customers become frustrated when they’re transferred multiple times. Identify Repeat Problems.
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