article thumbnail

From painter to tech exec: a VP of Product talks about his rewarding second act

Sprinklr

At Sprinklr, we are redefining the unified customer experience , turning conversations on modern channels into valuable business insights. Our world-class team is constantly finding innovative ways to raise the bar even higher to enhance the customer experience with our industry-leading artificial intelligence (AI).

article thumbnail

Customer Experience Challenges According to 15 CX Experts

Lumoa

More brands will (and should) bring up customer feedback to the decision-makers in the company, and with the help of some new amazing technologies , we’re changing the way businesses see their customers. The shifting sands of artificial intelligence will keep many organizations on unsure footing in 2018.

CX 64
article thumbnail

The Future of Customer Experience Calls Urgently for a Significant Shift

ClearAction

The Future of Customer Experience Calls Urgently for a Significant Shift Lynn Hunsaker. The future of customer experience (CX) is sure to be influenced by artificial intelligence, digitalization, the sharing economy, generational preferences, cross-pollinated expectations and much more.

CXM 63