UserTesting’s Janelle Estes on using human insight to create memorable experiences
Intercom
AUGUST 11, 2022
When prioritizing what to work on, consider the impact it can have on your business and the customer experience and the effort involved in fixing it. For Janelle, scaling customer insights is less about getting more people involved in collecting it, and more about allowing everyone to easily connect with customer feedback and stories.
Let's personalize your content