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HOW TO PRACTICALLY CONNECT EX AND CX

CX Accelerator

JANUARY 25, 2019

In addition to surveys and reports, the anonymous feedback portal within OfficeVibe works great as a Voice of The Employee (VoE) tool. Utilizing trend lines to show the actual correlation between EX and CX will place you way ahead of the game. If the bot is what you seek, the knowledge base you must tweak.

CX 140
CX VOE Artificial Intelligence Voice of the Employee 140
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. He currently works as Industry Director for Gaming, Media, Entertainment & Software at Oracle within their CX Intelligence Platform business. LinkedIn : [link]. Website : [link]. based AIM stock listed company.

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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