Artificial Intelligence, Government, Pennsylvania and Technology

Presidential Executive Fellow Rosetta Lue Joins Taylor Reach Group to lead Public Sector Practice

Taylor Reach Group

JANUARY 21, 2019

Although the company has worked with municipal and federal government agencies in the past, it is clear that the ever-expanding size and scope of public sector contact centers, as well as the unique needs of the people they serve, demand particular attention. While The Taylor Reach Group, Inc.,

Contact Center

Contact Center Artificial Intelligence Government Innovation

Shhhh, they’re listening - inside the coming voice-profiling revolution

The Customer Service Blog

APRIL 28, 2022

As you dial in, the computer of an artificial intelligence company hired by the store is activated. Part of what attracts them to this new technology is a belief that the current digital system of creating unique customer profiles - and then targeting them with personalized messages, offers and ads - has major drawbacks.

Artificial Intelligence

Artificial Intelligence Government Machine Learning Technology

Tech Customer Success

Presidential Executive Fellow Rosetta Lue Joins Taylor Reach Group to lead Public Sector Practice

Shhhh, they’re listening - inside the coming voice-profiling revolution

Webinars

Stay Connected