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How Customer Experience is changing the healthcare industry

Steven Van Belleghem

It’s safe to say that health-related organizations, ranging from insurers to pharmaceutical companies, are not really perceived as the most customer centric. The platform had signed up over 3,000 hospitals and over 15,000 pharmacies in a record time. And we see that happening everywhere.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

She is a Thought Leader, Keynote Speaker, and Published Author and is currently heading the Customer Intelligence Solutions at SAS where she is guiding organizations on the application of advanced analytics and artificial intelligence to harness customer insights and deliver relevant one-to-one experiences. LinkedIn : [link].