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Kevin Indig on searching for meaning and the meaning of search

Intercom, Inc.

JULY 9, 2020

And I’m a writer of a newsletter called Tech Bound, in which I hone in on marketing strategies and customer acquisition. It took a fundamental turn in 2016 when Google started to lean heavier on machine learning technology for natural language processing and natural language understanding.

Engineering 199
Engineering Start-ups E-commerce B2C 199
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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

MARCH 29, 2022

It’s increasingly becoming the backbone of all customer communications throughout the customer journey; across sales, marketing, and support. into B2B software. We also shipped products using the latest machine learning technology like conversation topics, and efficiency improvements like macros.

Start-ups 118
Start-ups Innovation Sales NPS 118
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