SugarCRM

FEBRUARY 7, 2023

Simply put, guided selling is the process of analyzing current and historical sales trends with the help of customer data and tailoring product recommendations to accelerate conversion rates. According to Gartner , 75% of B2B sales will be managed through AI and ML-driven selling solutions. In B2B, the process is more complex.

CX 26

CX B2C Engineering B2B 26

SugarCRM

SEPTEMBER 3, 2020

Companies grow and thrive by developing strong, meaningful relationships with their customers and using that rapport to cut through the noise of an overcrowded, overstimulated market. Whether you work in a B2B or B2C industry, modern customers want to be treated like the unique individuals they are.

CRM 55

CRM Artificial Intelligence Data Entry B2C 55

SugarCRM

DECEMBER 2, 2020

There are three main types of Customer Relationship Management systems aligning with three essential business functions: analytical, operational, and collaborative. These systems focus on tracking huge amounts of data so businesses can gain insights into customer retention and win new customers. Analytical CRMs.

CRM 29

CRM Data Entry Customer Relationship Management Compliance 29