B2C Customer Acquisition Customer Relationship Management Customer Service 
Zendesk
MAY 19, 2022
Many B2B companies sell to individual customers, too, but they often have separate departments for both, as B2B sales are more complex with a longer sales process. Business to customer (B2C). Business-to-customer (B2C) refers to sales that happen between businesses and individual consumers. Positioning statement.
SugarCRM
DECEMBER 2, 2020
Managing centralized data helps businesses improve customer experience, satisfaction, retention, and service.” A Customer Relationship Management System, or CRM, provides a single repository for information about customers and potential customers. Automation of Customer Service.
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