Best Practices for Protecting Your CX Program During Economic Volatility
Execs In The Know
MAY 2, 2022
The Great Resignation hasn’t shown any signs of letting up in 2022 and CX programs will continue to contend with an ongoing war for the best talent in an industry already known for its battles with turnover and attrition. Gartner research puts the price tag at $14,113 per agent. Guest blog post written by ibex.
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