Breaking the Ice Episode #43: Wallets and Soft Skills
Customer Service Life
JANUARY 24, 2018
In Episode #43 we first open our wallets/purses and talk about what’s important to us — and yes, Jenny has offered Jeremy a peppermint beadlet and they do indeed work. We then explore the popular customer service term, “soft skills,” what those skills are, and whether or not that’s the correct term.
78 
Let's personalize your content