Customer Experience Challenges According to 15 CX Experts
Lumoa
OCTOBER 31, 2018
Jeremy Watkin, Director of Customer Experience at FCR @jtwatkin | blog “Customer experience doesn’t begin with awe and delight as much as we love reading about this on social media. To overcome these challenges, we need to stand on the shoulders of those giants before us, and continue to play with each other, it truly is a team sport!
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