Business Consulting Contact Center Customer Experience Management Customer Journey Map 
Lumoa
APRIL 28, 2024
Medallia charges for both “units” and “users”: Units are defined as named individuals in surveys but they do not have log-in privileges such as customer service agents or business consultants. Medallia expanded its capabilities with its acquisition of Mindful , the global leader in contact center callback technology in 2022.
SurveySensum
JULY 14, 2020
With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Aneesh R Kammath – Customer Experience Coach and Specialist.
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