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Text Analytics Social Listening Customer Experience Management Machine Learning Predictive Analytics Voice of the Customer Omnichannel Close the Loop Business Operations Touchpoint More Related Topics >
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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

APRIL 28, 2024

Higher Revenue: 64 % of customers will spend more if a business resolves their issues where they already are. Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights. Which Platform Fits Your Needs?

Sentiment Analysis 83
Sentiment Analysis Compliance AI Social Media 83
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10 Best Medallia Competitors and Alternatives of 2022

SurveySensum

FEBRUARY 11, 2022

For example, customer service agents and business consultants. . The innovative text analysis extracts trends and patterns from feedback. . Only works for NPS, CES, CSAT surveys. The tool also helps you stay updated about your business by providing timely information and insights gathered from the feedback. .

Close the Loop 52
Close the Loop Touchpoint NPS Customer Feedback 52
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