5 Radical Changes to VoC of the Future for ROI Maturity
ClearAction
MAY 18, 2017
What’s the greatest challenge Voice of the Customer (VoC) managers face? Radical changes in VoC management are necessary. Here are the radical changes I believe will be VoC of the future: (1) Let customers and employees give you feedback anytime , anywhere, any way. Speak the language of business managers.
54 
Let's personalize your content