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The Role of NPS in the Banking Industry

SurveySensum

This CX metric has the ability to gauge customer loyalty and predict business growth. Reasons Why You Should Measure NPS in Banks and Other Financial Services Following are some of the main reasons you should measure NPS in banks and other financial services. This helps businesses connect with a diverse customer base.

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

Now, I can’t cover everything that we define as next-generation in Intercom, but things like dense UI, designing for power users, fast action switching, dark mode, no-code, usage of AI/ML, designing for multiplayer experiences, this is all what your products will look like in the future if they don’t already today.

Start-ups 118