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The Role of NPS in the Banking Industry

SurveySensum

This CX metric has the ability to gauge customer loyalty and predict business growth. Using NPS in banks, it can get to the heart of why customers would or wouldn’t recommend them to others. Regular Training for Employees: Train the bank employees on customer service skills and other services offered by the bank.

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

We remember the companies that make things easy, whether it’s buying furniture from Living Spaces, building games with Unity, or using an Atlassian product that makes you more productive at work. Hopefully you can use them to create better relationships with customers and help drive business growth. “In

Start-ups 118