Sprinklr

JUNE 25, 2021

That led her to take on a variety of administrative roles—including at Sprinklr, the leader in unified customer experience management (Unified-CXM) software. I loved the idea of working with the VP of Sales, VP of Strategic Operations, and the VP of Business Development. It fed my passion for numbers, business growth, and people.

Artificial Intelligence 78

Artificial Intelligence CXM Start-ups Education 78

ECXO

JANUARY 30, 2024

Moreover, businesses that recognize and respond to their customers’ emotions can differentiate themselves from their competitors. “This emotional connection can be the key to retaining customers and promoting long-term business growth.” Dopamine and Oxytocin 2024.

CX 52

CX Customer Loyalty Education Customer Retention 52

Lumoa

FEBRUARY 9, 2023

By leveraging customer experience design, businesses can create customer experiences that drive customer loyalty and business growth. By leveraging customer segmentation to create tailored customer experiences, businesses can drive customer loyalty and business growth.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

SurveySensum

JULY 14, 2020

Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. LinkedIn : [link]. She is a CX Consultant, Author, and Speaker.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132