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Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

And his blog is filled with great customer service insights, tips to improve customer satisfaction, and guides to help you create a customer service culture in your business. . We specifically like his wrap-up of customer service blog posts that he curates from a variety of resources and publishes weekly. Peter Lavers @ ThinkCX .

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SugarLive: What It Is and What It Means for You

SugarCRM

When a business excels at customer communication, it provides a platform for answering questions, managing complaints, showing industry expertise, and keeping customers informed. SugarCRM offers an excellent tool to help your business manage customer communication, and it’s called SugarLive. What Is SugarLive?