Remove Business Management Remove Customer Experience Management Remove CXM Remove NPS
article thumbnail

This is our time for a CX Revolution!

Bill Quiseng

And they’ve done it so often for so long that “CX” has been the traditional term for many business leaders. Let’s be revolutionary to transform CX Into CXM, customer service to customer CARE, and customer service training to an education in customer CARE or customer CARE University.

CX 97