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Remove Business Management Remove Customer Loyalty Remove Net Promoter Score Related Topics
NPS Customer Acquisition Customer Survey Actionable Insights Customer Retention Touchpoint Customer Relationship Customer Expectations Customer Feedback Customer Satisfaction More Related Topics >
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11 Actionable Insights for Exceptional SaaS Customer Experience

SurveySensum

SEPTEMBER 5, 2023

Proactive Customer Support 41% of customers anticipate a response to their support email within six hours, but only a mere 36% of businesses manage to meet that timeline. And when you know the result, you can see how well your business is doing.

Actionable Insights 52
Actionable Insights Customer Experience NPS Net Promoter Score 52
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Case Study Customer Satisfaction Survey and Response

ProProfs

AUGUST 10, 2017

It goes without saying that a business owner who respects oneself and clients is supposed to have a support center to provide customers with the highest level of assistance and avail oneself of this incredible information source for a proper business management at the same time. You should just ask your customers.

Customer Satisfaction 69
Customer Satisfaction Net Promoter Score NPS Start-ups 69
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